Version 1.0. Released on 11th June 2022
DWM is a dedicated service platform specifically designed to provide You (individuals and organisations) with a wide range of consultancy and advisory services to address Your professional requirements for adopting and implementing innovation tools into existing systems. The Services will also be available across industry segments. The platform will facilitate and enable You to identify, evolve, apply and imbibe systematic ways to innovate for disproportionate growth journeys in the context of Your specific work outcomes, capability building of people and/or institutionalising innovation culture. Additionally, the Website will provide You with other support services such as online training, coaching, and identifying third party services to meet your specific needs. A complete list of Services offered by DWM can be accessed herein, in the “Offerings” section of the Website.
By using the DWM Services, You agree to be bound by these Terms of Services. Unless stated otherwise, all of DWM’s offerings are in online mode. Any offering delivered in physical mode is to be explicitly agreed upon. In any mode of delivery, You agree to pay DWM all applicable charges at the prices in effect, for the Services being provided to You. DWM will raise an invoice on You as per the agreed terms, with a request to make the necessary payments as applicable, for the Services availed or to be availed. Offline Services will be billed in the physical mode.
In case You wish to avail the Services as mentioned in the Offerings sections, You will have to register online and setup an user account with us using the User registration form, wherein You will be required to disclose certain basic, personal and non-personal information, like Your name, address (city, country, pin code), and details of your profession, current position, size, location and turnover of organisation, contact details (telephone and email) and details of the Services You are seeking. Upon Your registration on the Website, DWM shall undertake a verification scrutiny of the details furnished and in the event the information submitted by You is found to be false or fraudulent or a misrepresentation of facts or is misleading, inaccurate or incomplete or otherwise of doubtful authenticity, DWM reserves the right to deny or block Your access to the Website and to its Services and/or to suspend or terminate or cancel Your User account. Further, mandatory and optional fields if any, will be clearly indicated in the information box and You are free to not disclose information that is not mandatory.
Paypal User Agreement:https://www.paypal.
Razorpay Terms & Conditions: https://razorpay.com/terms/
DWM has no control over the operation of Payment Gateway and You may share information with them at Your sole risk. The Website shall not be liable to You for any misappropriation of Your personal information that occurs on such Payment Gateway. DWM reserves the right to change its Payment Gateway service provider as it deems fit and shall intimate You of the change if and when it takes place.
Additionally, DWM reserves the right to correct any billing errors or mistakes even if payment has already been requested or received. Any refunds or adjustments to be made by DWM on account of billing errors or mistakes, will be done within 30 (Thirty) days of receiving approval of refund requests made.
For issues relating to payment failures or other issues with the Payment Gateway, refer to their Refund Policy on the attached link herein.
Paytm Refund Policy:https://paytm.com/about-us/our-policies/
Paypal Refund section: https://www.paypal.com/in/webapps/mpp/ua/useragreement-full#make-payment and https://www.paypal.com/in/webapps/mpp/ua/useragreement-full#error-resolution
Razorpay Transaction Disputes: https://razorpay.com/terms/
If Your payment method is invalid at the time Your payment is due or anytime later, You agree to pay all due amounts against all accumulated charges, upon demand or at the end of each Service cycle.
In event of rescheduling or cancellation of an event or a session or a guided class as the case may be, DWM may refund the fees received, back to its participants in full or in part, after deducting necessary amounts as it deems fit.
DWM also reserves the right to reject any refund to You, at its own discretion, and particularly in the case of cancellation or rescheduling of Services due to technical reasons. All issues with respect to such refund, shall be determined by DWM at its sole discretion and its decisions in matters of refunds, shall be final and binding upon You.
DWM shall use the same mode of payment that the User had used while making the payment, if it is still valid at the time of making the refund. If the account from which the payment was made by the User is no longer active then it is the sole responsibility of the User to keep DWM informed. Refunds in such cases may be delayed or subject to additional scrutiny. DWM reserves the right to deduct any processing charges levied by the Banks &/or Payment Gateways.
DWM reserves the right to reschedule the online sessions offered by it. DMW may at its sole discretion, also consider Your requests for rescheduling events. However, rescheduling facilities for third party invitees like guest, visiting and external faculty, shall not be available to them. It is to be noted that, any session, rescheduled at Your instance, shall attract a fee (“Rescheduling Fees”), in the order as mentioned below:
It is a condition of use of this Website that all the details You provide to DWM will be true, correct, current, and complete and it shall solely be Your responsibility to always keep Your account information, username and password confidential at all times. You agree to make payment using that selected payment method and to provide current, complete and accurate information for your billing account. You must promptly update all information to keep your billing account current, complete and accurate (such as a change in billing address, credit card number or credit card expiration date). Your paid Service account with the Website, will be activated in two or more working days of correct payment being credited to DWM. You must promptly notify us or the Payment Gateway if your payment method is cancelled (e.g., for loss or theft) or if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your user name or password.
In the event Your account information is breached, it shall be Your responsibility to promptly notify DWM by sending a mail to firstname.lastname@example.org failing which You shall have agreed to indemnify DWM for any loss or damage caused because of Your failure to maintain the security of Your account information. You shall also be liable to indemnify DWM for any loss or damage caused to it or the facility, in the event of Your conduct in providing it false information, and against which conduct necessary and appropriate action will be taken.
b) Inbound Links: Linking to any page of the Website through a plain text link, other than those explicitly mentioned above, is strictly prohibited in the absence of a separate linkage agreement with DWM. Any website or other devices that link https://www.dwminnovations.com/ or any page available therein to any other website or webpage is prohibited.
It is thus expressly clarified that DWM will assume no liability or responsibility for any:
(1) errors, mistakes, or inaccuracies of Content and materials
(2) personal injury or property damage, of any nature whatsoever, resulting from Your access to and use of the Website
(3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein
(4) any interruption or cessation of transmission to or from the Website
(5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the Website by any Third Party, and/or
(6) for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Website.
We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a Third-Party through the Website, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between You and any Third-Party providers of products or services.
You agree to indemnify and hold us, our directors, officers, shareholders, parents, subsidiaries, affiliates, agents, and licensors, harmless from and against all losses, expenses, damages and costs, including reasonable attorney fees, resulting from Your breach of any of the foregoing provisions, representations or warranties, and/or from Your placement or transmission of any Content onto the Website’s servers, and/or from any and all use of Your account in violation of this Agreement or the failure to fulfil any obligations relating to Your account incurred by You or any other person using Your account. DWM reserves the right to take over the exclusive defence of any claim for which we are entitled to for indemnification under this Section. In such event, You shall provide us with such cooperation as is reasonably requested by us.
You agree to use the Website in strict compliance with all applicable laws, rulings, and regulations and in a fashion that does not in DWM’s sole judgment, negatively impact its goodwill or reputation and You shall take no action, which might cause DWM to be in breach of any laws, rulings or regulations applicable to it. DWM and its Website are based in India, and controls the dissemination of information and Services in its jurisdiction. You agree to comply with all such applicable restrictions and not to export or re-export the Services or Website content to countries or persons prohibited under India or other applicable export control laws or regulations. You agree that you will not use the Website in any country in any manner prohibited by any applicable laws, restrictions or regulations. You are solely responsible for the compliance with the laws of Your local jurisdiction and any other applicable laws regarding the export of the Services and content. If you access the Website from a location outside India, You are responsible for compliance with all local laws. DWM makes no representation that materials or other Content on the Website are appropriate or available for use outside India, its territories, possessions and protectorates.
While DWM ensures at all times to do its best to provide the best services to its Users, there could arise User grievances despite its best efforts, which it will ensure to redress promptly, upon receiving a report of the same at email@example.com.
Version 1.0. Released on 11th June 2022