These Conditions of Use outlines the manner in which manage the delivery of specific Offerings. These are in addition to the Website Terms of Use and Privacy Policy mentioned under the Legal pages of the Website.

e-Learn

• Payments made for e-Learn Plans are non-refundable.
• Access to relevant Topics to be activated within 2 working days of the receipt of full payment.
• Guidance sessions included in the Individual Plans (IP1, IP2 & IP3) are:
  • • open sessions in a batch size of about 10 Individual Users,
    • to help Users understand the content and apply it to the exercises mentioned in the content,
    • Discussions about application of the content to the Users’ context will NOT be covered in such calls.
• Guidance sessions included in the Organisational Plans (OP1, OP2 & OP3):
  • • are restricted to the members of that Organisation/ Team only,
    • can be used for understanding or application of the content in the Users’ context,
• Guidance sessions included in the e-Learn plans are time-bound. In the allotted time, the MijS Team will make best efforts to cover the agenda as well as any points raised by the participants.
• For additional support, Users can book separate sessions as per their need and plans mentioned in Guidance offering.

Assessments

• Payments made for Assessment are non-refundable.
• Data created by the users will be stored until 30 days after the expiry of the plan. It can be retrieved by activating the account within this period. Start of new period will be from end of expired period.

Guidance

• Payments made for the Guidance sessions are non-refundable.
• All sessions booked are to be availed during the period mentioned below:
  • Validity of sessions booked at a time is as follows:
    • 30-days for less than 5 sessions
    • 60-days for 6 to 15 session
    • 90-days for 16 to 30 session
    • 12-months for more than 30 session
• There will be no refund or rescheduling of any session(s) not utilised during the above-mentioned period
• Please also refer to Rescheduling clause on the Website Terms of Use for the utilisation of the sessions during the period mentioned above.
• The Purpose of the Guidance sessions that are specifically booked by a User can be for:
  • • Users’ Understanding of online content
    • Application of the content in the User’s context
• The number of Participants attending a Guidance session specifically booked by the User may be decided by the User in consultation with MijS Team but should ideally be limited to 5 or 6 for a 30-minute session.
• Users are invited to share the specific points to be discussed in advance. Any pre-work required by DWM will be considered as an offline Guidance session and charged on pro-rata basis in multiples of 30-minute session as per the rates of the respective Band.

Certification

• Fee only includes only ONE Interview of the duration mentioned in the Band.
• During this interview the Applicant(s) needs to convince the Assessor(s) that they have understood the systematic ways through various examples/ project work, as applicable.
• Outcomes of Projects and Assessments may be used ONLY as its indicators.
• Applicant(s) of Band B & C also need to demonstrate the application of the systematic ways to the area(s) that they may have chosen.
• If the Applicant(s) fails to convince the Assessor(s) on either of these then they may have to re-apply again the certification and full fee will have to be paid again.
• When more than one Assessors are required to assess the Applicant(s) and one or more Assessors are not available, the Applicant(s) may have to be Assessed by the other Assessor(s) at another time slot. In such situations, there will be NO EXTRA FEE to the applicant. However, any incidental time & costs that may be incurred by the Applicant(s) to be a part of the interactions with the Assessor(s) will be borne by the Applicant(s).
• The Assessment rounds must be completed in the stated period for the Role and Complexity Levels mentioned for that Type and the Feedback received be adequately processed.
• If the Assessor(s) deem appropriate, instead of the overall Role, the applicant may be certified for a specific skill or a specific element of the applied Role.
• Responsibility of ascertaining the Outcome of Project would be that of the Sponsor.
• For Team Certification applications:
  • • One Certificate will be issued per Team with names of all registered members as PARTICIAPANTS.
    • Team Certificate may be co-branded with the organisation/ institution where the Project was done or sponsored or Innovation was Institutionalised.